Travis Kalanick's announcement comes a week after Uber users boycotted the hailing service.
Mike Hager was the only person allowed through the gates, while the rest of his family was left behind, including his sickly mother, Naimma.
Mexico and the United States have enjoyed an amicable relationship, but Trump's presidency and his continued efforts to make Mexico pay for the wall risks their alliance.
Large protests are expected on Tuesday in opposition to an executive order signed by President Donald Trump to advance the Dakota Access Pipeline and the Keystone XL pipeline.
