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At the Shrimp Basket on Navy Blvd in Pensacola, loyalty runs both ways. Donell Stallworth, a dedicated cook at the restaurant, noticed something was off when the restaurant’s most faithful regular—a 78-year-old gentleman—hadn’t shown up for his usual visits in over a week. Trusting his instincts and concern, Donell went to check on him.

What he found was nothing short of life-saving: the man had fallen and had been lying on the ground for days with broken ribs, unable to call for help. Thanks to Donell’s compassion and quick thinking, emergency services were called, and the customer is now recovering.

In a world often moving too fast, Donell’s story reminds us of the deep human connections formed in everyday places—and how noticing someone’s absence can make all the difference.

Watch the story below.